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avataa value
Key avataa use cases are traffic monetization, CSP
digitalization, and sustainable growth through Digital Twins and automation.
QUALITY OF SERVICE CONTROL
Customer: Communications Authority of
Kenya (CAK)
Result
Unprecedented visibility into service quality for
sustainable network operation
Solution
avataa’s ZT SaaS automatically detects SLA breaches in
operator networks country-wide
Challenge
The regulator needs to see near-real-time performance to
control the quality of services delivered on the networks in Kenya
DEPLOYMENT AUTOMATION
Customer: Nokia
Challenge
Strict KPI-based SLAs from the customer result in
constant fines and low profitability in RAN swap and management of the network for Nokia
Solution
avataa’s RPA software-as-a-service offer for assurance
and deployment automation
Result
Minimized SLA breaches by over 50%. Reduced the number of
engineers required for the task by 80%
AUTOMATIC INVENTORY
Customer: Vodafone
Challenge
RAN network was built with 4 different vendors -
Ericsson, Huawei, Nokia, and ZTE. Standardization required
Solution
avataa’s ZT for automatic network inventory and
configuration management
Result
Over 100 engineers connected through a single
environment, centralizing multi-vendor infrastructure management
CONFIGURATION AUDIT
Customer: Umlaut Germany (offers
advisory and engineering services to clients all over the world)
Challenge
Configuration Audit is an essential, but costly part of
Umlaut’s network management services
Solution
avataa’s software-as-a-service that can accommodate
UMLAUT’s audit requirements worldwide
Result
Traditional configuration audit and optimization
services, as well as new offerings to UMLAUT’s portfolio
NEW VENDOR INTRODUCTION
Customer: A1
Challenge
A1 selected a new vendor for full RAN-Core-Transport
network swap, cloud technologies introduction and pioneering features deployment.
Solution
avataa’s ZT tracks everything that the vendor does ,
ensuring unbiased KPI non-degradation
Result
Physical and virtual NE monitoring, IT infrastructure
monitoring performance - faults - configuration. Optimization algorithms. Northbound configuration
application
CUSTOMER EXPERIENCE MANAGEMENT
Customer: An operator in Europe
Challenge
Customer Experience Management required for technical and
marketing purposes. Real-time location, traffic and network analytics required.
Solution
avataa’s LM for Service KPIs, User KPIs, and Terminal
KPIs
Result
Unifies SaaS for Customer Experience, troubleshooting,
marketing, VIP, Call Center, and Management teams
Digital twins for cost and profitability management
Reports
Data ingestion
Analytics
Data source
Validation and gaps identification, data consistency
management
Data upload automation with ML-based classification
- Revenue and expense allocation to products and services
- Cost calculation with breakdown through Digital Twins
- Expense distribution between recipients/products/ business functions
Budget allocation process
Integration with existing systems (SAP, Oracle, billing,
etc.)
Manually collected data from users (Excel, Outlook, etc.)
less than 6 months in a multi-billion customer for all
product lines
Up to 25% cost reduction in the first year with avataa
Efficiency
Time
ML-based fraud analytics
BI / Dashboards
AR/VR and 3D maps
