avataa value
Key avataa use cases are traffic monetisation, CSP digitalisation and sustainable growth through Digital Twins and automation.
Telecom
Finance
Civil Engineering
QUALITY OF SERVICE CONTROL
Customer: Communications Authority of Kenya (CAK)

Result
Unprecedented visibility into service quality for sustainable network operation
Solution
avataa’s ZT SaaS automatically detects SLA breaches in operator networks country-wide
Challenge
The regulator needs to see near-realtime performance to control the quality of services delivered on the networks in Kenya
DEPLOYMENT AUTOMATION
Customer: Nokia

Challenge
Strict KPI-based SLA’s from the customer result in constant fines and low profitability in RAN swap and management of the network for Nokia
Solution
avataa’s RPA software-as-a-service offer for assurance and deployment automation
Result
Minimised SLA breaches by over 50%. Reduced the number of engineers required for the task by 80%
AUTOMATIC INVENTORY
Customer: Vodafone
Challenge
RAN network built with 4 different vendors - Ericsson, Huawei, Nokia and ZTE. Standardisation required
Solution
avataa’s ZT for automatic network inventory and configuration management
Result
Over 100 engineers connected through a single environment, centralising multi-vendor infrastructure management
CONFIGURATION AUDIT
Customer: Umlaut Germany (offers advisory and engineering services to clients all over the world)

Challenge
Configuration Audit is an essential, but costly part of Umlaut’s network management services
Solution
avataa’s software-as-a-service that can accommodate UMLAUT’s audit requirements worldwide
Result
Traditional configuration audit and optimization services, as well as new offerings to UMLAUT’s portfolio
NEW VENDOR INTRCODUCTION

Customer: A1

Challenge
A1 selected a new vendor for full RAN-Core-Transport network swap, cloud technologies introduction and pioneering features deployment.
Solution
avataa’s ZT tracks everything that the vendor does , ensuring unbiased KPI non-degradation
Result
Physical and virtual NE monitoring, IT infrastructure monitoring performance - faults - configuration. Optimisation algorithms. Northbound configuration application
CUSTOMER EXPERIENCE MANAGEMENT
Customer: An operator in Europe

Challenge
Customer Experience Management required for technical and marketing purposes. Real-time location, traffic and network analytics required.
Solution
avataa’s LM for. Service KPI’s, User KPI’s and Terminal KPI’s
Result
Unifies SaaS for Customer Experience, troubleshooting, marketing, VIP, Call Center and Management teams
Digital twins for cost and profitability management
Reports
Data injestion
Analytics
Data source
Validation and gaps identification, data consistency management
Data upload automation with ML-based classification
  • Revenue and expenses allocation to products and services
  • Cost calculation with breakdown through Digital Twins
  • Expense distribution between recipients / products / business functions
Budget allocation process
Integration with existing systems (SAP, Oracle, billing etc.)
Manually collected data from users (Excel, Outlook, etc.)
less than 6 months in a multi-billion customer for all product lines
Up to 25% cost reduction in the first year with avataa
Efficiency
Time
ML-based fraud analytics
BI / Dashboards
AR/VR and 3d maps
5G civil engineering automation (AR/VR)
AR app automates pole surveys and data collection as well as manages remote teams.
Multi-level workflows modelling and automation for task assignment, survey data collection, engineering, validation and approvals, signed / sealed document generation.
Challenge
Solution: avataa app & cloud system
Project supervision and automated trail generation for supervision and workflow optimization with digital twins.
Telecom engineering company supports 5G roll-out in the US for telecom operators and tower companies.
Process from customer order to final documentation & approvals takes 6-8 weeks on average per site.
Execution involves multiple stages: sites surveys (street poles) and measurements, engineering calculations and approvals, documentation filing for city/state approvals and final customer validation.
minutes
week
to
15
6-8
Results
  • Reduced number of re-walks on site
  • Automated repetitive steps
  • Resources and cost reduction
  • Over 100x acceleration
Benefits